Otter.ai vs Fireflies.ai in 2026

List prices are about the same as in March 2026, but Otter now includes an MCP server and AI Chat limits on every plan, and Fireflies limits plans by AI credits and storage and added free Fireflies Talk dictation.

Updated Oct 26, 2026 · 2 sources checked

The short answer

Otter is the simpler choice for individuals: a solid free plan and Pro at $8.33/mo billed annually.

Pick Otter.ai for individuals and teams who want live transcripts and summaries of their meetings
Pick Fireflies.ai for sales and customer teams that want transcripts, analytics and CRM sync

At a glance

Otter.aiFireflies.ai
Made byOtter.aiFireflies.ai
Starts at$8.33/user/moFree plan$10/seat/moFree plan
All plansBasic free (300 min/mo, 30 min per conversation) + Pro $8.33/user/mo billed annually ($16.99 monthly) + Business $19.99/user/mo billed annually ($30 monthly) + Enterprise (custom)Free + Pro $10/seat/mo billed annually ($18 monthly) + Business $19/seat/mo billed annually ($29 monthly) + Enterprise $39/seat/mo (annual only)
Best forIndividuals and teams who want live transcripts and summaries of their meetingsSales and customer teams that want transcripts, analytics and CRM sync

How they score

Otter.aiFireflies.ai
Writing
5
5
Reasoning
5
5.5
Speed
9
8.5
Privacy
6
6

Scores out of 10: our judgment from hands-on use and each vendor's published limits.

Otter.ai

by Otter.ai

AI meeting assistant that joins Zoom, Microsoft Teams and Google Meet to transcribe, summarize and answer questions about your meetings with Otter AI Chat. Every plan includes an MCP server.

Good

  • Free plan includes 300 transcription minutes a month
  • Business plan has unlimited meeting minutes and up to 4 hours per conversation
  • Otter AI Chat answers questions about your meetings
  • MCP server lets other AI assistants use your meeting notes
  • Enterprise adds the Otter Sales Notetaker

Watch out

  • Free plan caps each conversation at 30 minutes and allows 3 file imports in total
  • Pro caps meetings at 90 minutes
  • AI Chat is limited to 20 queries/mo on Free and 50 on Pro
  • Fewer CRM-style analytics than Fireflies
Visit Otter.ai ↗

Fireflies.ai

by Fireflies.ai

AI notetaker that records, transcribes and summarizes meetings across Zoom, Google Meet, Microsoft Teams and 10+ other platforms, with AskFred AI assistant, conversation intelligence and many integrations.

Good

  • Unlimited transcription even on the Free plan
  • Transcription in 100+ languages
  • Can record with a Chrome extension instead of a meeting bot
  • Business adds conversation intelligence and multi-language mode
  • Unlimited integrations from Pro

Watch out

  • Free plan has limited AI summaries and 400 minutes of storage per team
  • Video recording requires a paid plan
  • AI credits are limited (20 to 50 per month depending on plan)
  • Enterprise is billed annually only
Visit Fireflies.ai ↗
Our verdict

Otter is the simpler choice for individuals: a solid free plan and Pro at $8.33/mo billed annually. Fireflies is stronger for sales and customer teams that want conversation analytics, CRM integrations and 100+ languages, with Pro at $10/seat billed annually. On free plans, Fireflies offers unlimited transcription but limited storage; Otter offers 300 minutes a month.

Questions people ask

Otter vs Fireflies: which is better?

Otter is better for individuals who want simple, live meeting notes. Fireflies is better for teams, especially sales, that want analytics, integrations and video recording. Prices are close: Otter Pro is $8.33/user/mo and Fireflies Pro is $10/seat/mo, both billed annually.

Which has the better free plan?

It depends on your meetings. Otter Basic gives 300 minutes a month with a 30-minute cap per conversation. Fireflies Free offers unlimited transcription but limited AI summaries and only 400 minutes of storage per team.

Can either record without a bot joining the call?

Fireflies lists a Chrome extension that records without the Fireflies bot. Otter's pricing page describes a notetaker that joins Zoom, Teams and Google Meet.

Which is better for sales teams?

Fireflies. Its Business plan adds conversation intelligence, and it integrates with CRMs from the Pro plan. Otter offers a dedicated Sales Notetaker only on Enterprise.

Sources (2), checked Oct 26, 2026

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